dhak7 Terms and Conditions
Please read the following terms and conditions carefully before using this platform — they define your rights and responsibilities.
Introduction and Acceptance
These terms and conditions ("Terms") form a legally binding agreement between dhak7 ("we", "our", "Platform") and you ("user", "player"). By accessing the dhak7.cam website, registering, or using any of our services, you are considered to have accepted all provisions of these Terms.
If you disagree with any part of these Terms, please stop using our platform. These Terms have been prepared in English and apply to users in Bangladesh.
dhak7 is an entertainment-focused online gaming platform that offers users in Bangladesh a range of entertainment options including cricket betting, slot games, live casino, and fishing games.
Eligibility
To open an account and use services on the dhak7 platform, the following conditions must be met:
- You must be 21 years of age or older ("for ages 21 and above only").
- You must be a real person and register under your own name.
- Only one account may be operated from a single IP address.
- All information you provide must be truthful, accurate, and complete.
- Participation is not permitted from countries or regions where online gaming is legally prohibited.
Important: We may request your national identity card or other valid identity documents at any time for age verification. Providing false information may result in account suspension or permanent closure.
Account Registration and Management
3.1 Registration Process
Providing accurate personal information during registration is mandatory. Your name, mobile number, and payment details must be your own and genuine. Providing incorrect or false information may result in forfeiture of any deposited funds.
3.2 Account Security
You are solely responsible for keeping your account password and login details completely confidential. Allowing any third party to use your account is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.
3.3 One Account Policy
Each individual may operate only one account. Creating multiple accounts — for any reason — is strictly prohibited. If detected, all accounts will be closed and balances forfeited.
Deposits, Withdrawals and Payments
4.1 Deposits
You can deposit funds into your dhak7 account via bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all payment methods is ৳300.
- Only use payment accounts registered in your own name.
- Transactions from third-party accounts are not accepted.
- Deposited funds are generally credited instantly.
4.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes.
- Identity verification may be required at the time of withdrawal.
- Withdrawals may be held if bonus wagering requirements have not been met.
- Suspicious transactions will be reviewed as part of anti-money laundering measures.
- Withdrawals must be made using the same payment method used for the deposit.
4.3 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳).
Bonuses and Promotions
5.1 Welcome Bonus
dhak7 offers new members a 120% bonus on their first deposit, up to ৳5,000. A specific minimum deposit is required to claim this bonus.
5.2 Wagering Requirements
Wagering requirements apply to all bonuses. The wagering requirement for the welcome bonus is 25 times (bonus amount × 25). Withdrawal from bonus funds is not possible until wagering is completed.
5.3 General Bonus Terms
- A bonus offer may be claimed only once per person / household / IP address / payment method.
- Bonuses must be used for legitimate gameplay only.
- dhak7 reserves the right to modify, suspend, or cancel any bonus offer.
- If bonus abuse, manipulation, or fraudulent activity is detected, the bonus and any associated winnings will be forfeited.
- Bonuses generally must be used before a specified expiry date.
VIP Program
dhak7's VIP program has five tiers. Weekly cashback benefits are available at each tier:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.4% weekly cashback.
- Gold: up to 0.6% weekly cashback.
- Platinum: up to 0.8% weekly cashback.
- Diamond: up to 1.0% weekly cashback.
You can advance to higher VIP tiers through regular active participation. The detailed terms of VIP benefits are set by dhak7 and may be changed without prior notice.
Games, Betting and Fair Play
7.1 Game Operations
dhak7 offers games from various providers including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. All games are powered by fair and certified Random Number Generator (RNG) technology.
7.2 Betting Rules
- All bets are final once placed and cannot be changed.
- Winnings resulting from technical errors may be voided.
- Cricket betting is available on specific BPL, IPL, T20 World Cup, and ICC events.
- If a match or event is cancelled, bets will be refunded.
7.3 Prohibition of Fraud and Manipulation
Any form of fraud, software hacking, bot use, collusion, or other dishonest methods is strictly prohibited. If such activity is detected, the account will be permanently closed and the balance may be forfeited.
User Responsibilities and Code of Conduct
While using the platform, you are required to comply with the following:
- Do not use any part of the platform unlawfully.
- Do not behave in an abusive manner toward other users or staff.
- Do not share personal information or passwords with others.
- Do not use the platform for money laundering or any illegal financial activity.
- Do not attempt unauthorized access to the platform's systems.
- Do not use a false identity or forged documents.
Please note: dhak7 reserves the right to limit or close any account at any time without stating a reason.
Privacy and Data Protection
We are committed to protecting your personal information. Full details of how we collect, store, and use data can be found on our Privacy Policy page.
dhak7 uses SSL encryption technology to keep your information and financial transactions secure. We never sell your personal information to third parties.
Limitation of Liability
dhak7 is not liable for the following:
- Loss caused by internet connectivity issues or technical errors.
- System failures by third-party game providers.
- Loss caused by user negligence or problems with the user's own device.
- Loss resulting from a user's carelessness with account security.
- Service suspension due to legal restrictions or regulatory directives.
dhak7 is committed to providing a safe and reliable platform, but all gaming activity is carried out at the individual's own risk.
Responsible Gaming
dhak7 believes in responsible gaming. We encourage all users to play in a controlled and informed manner.
- Only play with what you can afford to lose.
- Treat gaming as entertainment, not as a source of income.
- Avoid chasing losses by placing more bets.
- Set your own limits — use deposit limits or self-exclusion options.
If you are experiencing problems with gaming addiction, visit our Responsible Gaming page for detailed support or contact us via 24/7 live chat. This platform is for ages 21 and above only.
Intellectual Property
All content on the dhak7 website — logos, designs, text, graphics, software — is the intellectual property of us or our licensors. Reproducing, distributing, or using this content for commercial purposes without written permission is strictly prohibited.
Changes to Terms
dhak7 reserves the right to modify these Terms, in whole or in part, at any time. For significant changes, we will endeavour to notify users as far in advance as possible.
Continued use of the platform after any changes will be taken as your acceptance of the revised Terms. We therefore encourage you to check this page regularly.
Contact and Dispute Resolution
If you have any questions, comments, or complaints regarding these Terms, please contact us:
- 24/7 Live Chat (in English)
- [email protected]
Our support team is available seven days a week, 24 hours a day to assist you in English. Complaints will be addressed within a reasonable time after receipt.